56com Privacy Policy

01 Introduction

56com ("we", "our", or "us") is committed to protecting the privacy and personal data of every player who registers and plays on our platform at 56com.pro. This Privacy Policy has been prepared in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, together with applicable guidelines issued by the National Privacy Commission of the Philippines.

This Privacy Policy describes in clear terms what personal data we collect from you when you use the 56com platform, why we collect it, how we use and protect it, with whom we may share it, and what rights you have in relation to that data. It applies to all players registered with 56com, as well as to visitors who browse the 56com.pro website without a registered account.

This Privacy Policy should be read alongside the 56com Terms & Conditions, which together govern your relationship with the platform. In the event of any conflict between this Privacy Policy and the Terms & Conditions on a privacy-related matter, this Privacy Policy shall prevail.

02 Personal Data We Collect

56com collects personal data through several means, including data you provide directly during registration, data generated automatically through your use of the platform, and data received from third-party verification and payment partners. The following table summarizes the main categories of personal data we collect and how each category is gathered:

Data Category	Examples	How Collected
Identity Data	Full legal name, date of birth, nationality, government ID number	Provided by you during registration and KYC verification
Contact Data	Email address, Philippine mobile number, home address	Provided by you during registration or account updates
Financial Data	GCash number, PayMaya account, BDO/BPI/Metrobank account references, transaction history	Provided by you when making deposits or requesting withdrawals
KYC Documents	Scanned or photographed government ID, selfie with ID, proof of address	Uploaded by you during the KYC verification process
Technical Data	IP address, device type, browser type and version, operating system, session tokens	Collected automatically when you access the platform
Usage Data	Pages visited, games played, bet history, login timestamps, session duration	Collected automatically through platform analytics systems
Communication Data	Live chat transcripts, email correspondence, support ticket content	Generated when you contact 56com support
Marketing Preferences	Opt-in/opt-out status for email, SMS, Viber, and Messenger communications	Recorded when you update your communication preferences

2.1 Data You Are Not Required to Provide

Certain data fields in your 56com profile are optional. Providing optional data may enhance your experience — for example, specifying your preferred sports or game categories may result in more relevant promotional offers — but declining to provide optional data will not prevent you from accessing any core platform features.

2.2 Data from Third Parties

56com may receive personal data about you from third-party identity verification providers, payment processors, and fraud detection services engaged to support the secure operation of the platform. Where we receive data from third parties, we ensure that the third party had a lawful basis for sharing that data with us and that such sharing is consistent with this Privacy Policy.

03 How We Use Your Personal Data

56com uses the personal data we collect for the following purposes, each of which is supported by a lawful basis described in Section 04 below:

• Account Creation and Management: To register your 56com account, verify your identity and age (21+), maintain your player profile, and process your login sessions securely.
• Payment Processing: To process deposits and withdrawals via GCash, PayMaya, BDO, BPI, Metrobank, and other supported Philippine payment channels, and to maintain accurate financial records of all transactions.
• KYC and Regulatory Compliance: To verify your identity and age in compliance with Philippine gaming regulations, anti-money laundering legislation, and the applicable requirements of the PAGCOR regulatory framework.
• Platform Security and Fraud Prevention: To detect and prevent unauthorized access to your account, identify suspicious activity, investigate potential fraud, and protect the integrity of the 56com platform.
• Customer Support: To respond to your queries, resolve disputes, process complaints, and maintain records of communications for quality assurance and regulatory purposes.
• Responsible Gaming: To monitor player activity for signs of problem gambling, enforce self-exclusion and cooling-off periods, and support the 56com responsible gaming program in accordance with applicable Philippine guidelines.
• Personalization and Platform Improvement: To customize your gaming experience based on your preferences and usage history, and to analyze platform performance data to improve our services.
• Marketing Communications: To send promotional offers, bonus notifications, and platform updates to players who have opted in to receive such communications, in compliance with applicable Philippine law.
• Legal and Regulatory Obligations: To comply with court orders, regulatory investigations, law enforcement requests, and any other applicable legal obligations under Philippine law.

04 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, 56com must have a lawful basis for processing your personal data. The legal bases on which 56com relies are as follows:

4.1 Contractual Necessity

Processing your identity, contact, and financial data is necessary for 56com to perform the contract represented by the Terms & Conditions — that is, to provide you with access to the platform, process your bets and transactions, and maintain your player account. Without this processing, 56com cannot deliver its services to you.

4.2 Legal Obligation

Processing your KYC documents and transaction records is required for 56com to comply with Philippine anti-money laundering legislation, gaming regulatory requirements, and any lawful orders from Philippine courts or regulatory bodies including the National Privacy Commission.

4.3 Legitimate Interests

Processing your technical and usage data for fraud detection, platform security, and responsible gaming monitoring is necessary for the legitimate interests of 56com and its players. We have assessed that these interests are not overridden by your privacy rights.

4.4 Consent

Where 56com relies on your consent as the lawful basis — for example, to send you marketing communications or to use non-essential cookies — you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

05 Data Sharing and Disclosure

56com does not sell or trade your personal data. We may share your personal data with the following categories of third parties strictly as necessary and in accordance with this Privacy Policy:

5.1 Identity Verification Providers

To complete the KYC process, 56com works with licensed identity verification service providers who receive copies of the identification documents you submit. These providers process your data under strict contractual obligations and are prohibited from using your data for any purpose beyond the verification services they provide to 56com.

5.2 Payment Processors

When you make a deposit or request a withdrawal, your financial data is shared with the relevant payment processor — such as the GCash or PayMaya platform, or your BDO, BPI, or Metrobank banking institution — to the extent necessary to complete the transaction. These entities have independent data privacy obligations under Philippine law.

5.3 Regulatory and Law Enforcement Authorities

56com may be required to disclose your personal data to Philippine regulatory bodies, law enforcement agencies, or courts where we are under a legal obligation to do so. This includes compliance with Anti-Money Laundering Council (AMLC) reporting requirements and responses to lawful requests from the National Privacy Commission.

5.4 Fraud Detection and Security Partners

To protect the platform and its players, 56com may share technical and usage data with cybersecurity and fraud detection partners. Data shared for these purposes is anonymized or pseudonymized wherever possible and is subject to strict data processing agreements.

5.5 Professional Advisers

56com may share personal data with legal counsel, auditors, or other professional advisers where necessary to obtain professional advice or in connection with regulatory proceedings, subject to strict confidentiality obligations.

06 Cookies and Tracking Technologies

56com uses cookies and similar tracking technologies (including local storage, session storage, and pixel tags) on the 56com.pro platform. These technologies help us deliver a functional, secure, and personalized experience to our players.

6.1 Types of Cookies We Use

Cookie Type	Purpose	Required?
Strictly Necessary	Maintain your login session, prevent CSRF attacks, enable core platform functionality	Yes — cannot be disabled
Functional	Remember your language preferences, game display settings, and notification choices	Optional
Analytics	Collect anonymized data on how players navigate and use the platform to improve performance	Optional
Security	Detect suspicious login patterns, support multi-device fraud detection, and flag unusual account activity	Yes — cannot be disabled

6.2 Managing Cookies

You can manage or delete non-essential cookies through your browser settings at any time. Please note that disabling functional or analytics cookies may affect your experience on the 56com platform. Strictly necessary and security cookies cannot be disabled as they are essential to the safe and proper functioning of the service.

07 Data Retention

56com retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply as a general guideline:

Data Category	Retention Period	Reason
Account and Identity Data	Duration of account + 5 years after closure	Regulatory and AML compliance obligations
KYC Documents	Duration of account + 5 years after closure	Philippine gaming regulatory requirements
Financial Transaction Records	10 years from transaction date	AMLC reporting and tax record-keeping obligations
Customer Support Records	3 years from last interaction	Dispute resolution and quality assurance
Technical and Usage Data	13 months from collection	Platform analytics and security monitoring
Marketing Consent Records	Until withdrawal of consent + 3 years	Evidence of lawful marketing basis

After the applicable retention period expires, your personal data will be securely deleted or irreversibly anonymized so that it can no longer be associated with you. Where data is anonymized rather than deleted, the resulting anonymized data may be retained indefinitely for statistical or analytical purposes.

08 Your Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to the personal data that 56com holds about you. To exercise any of these rights, contact us at [email protected] with the subject line "Privacy Rights Request" and include your registered email address and a description of your request.

• Right to be Informed: You have the right to be informed about how 56com collects, uses, and shares your personal data. This Privacy Policy fulfils that right.
• Right to Access: You may request a copy of the personal data 56com holds about you, including your account data, KYC records, and transaction history.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. Some updates can be made directly through your account settings.
• Right to Erasure: You may request that 56com delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to our overriding legal and regulatory retention obligations.
• Right to Object: You have the right to object to processing of your personal data where 56com relies on legitimate interests as the legal basis, including profiling for responsible gaming monitoring purposes.
• Right to Data Portability: You may request a machine-readable copy of the personal data you have provided to 56com, in a format that allows you to transfer it to another service provider.
• Right to Withdraw Consent: Where 56com's processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.
• Right to Lodge a Complaint: If you believe 56com has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

09 Data Security

56com implements a comprehensive set of technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, destruction, or alteration. These measures include but are not limited to:

• AES-256 encryption for all personal data stored on 56com servers;
• TLS 1.2 or higher encryption for all data transmitted between your device and the 56com platform;
• Multi-factor authentication options available to all registered players;
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis;
• Regular penetration testing and vulnerability assessments conducted by independent security specialists;
• 24/7 intrusion detection and security monitoring systems; and
• Regular staff training on data privacy obligations and information security best practices.

10 Children and Minors

The 56com platform is strictly intended for individuals who are 21 years of age or older, in accordance with the legal gambling age applicable in the Philippines. 56com does not knowingly collect personal data from individuals under 21 years of age.

If 56com discovers or is notified that personal data has been collected from a person under 21 years of age, we will immediately deactivate the relevant account, forfeit any associated balances in accordance with our Terms & Conditions, and securely delete the minor's personal data from our systems as promptly as technically feasible.

11 Third-Party Links

The 56com platform may contain links to third-party websites or services — for example, links to payment provider portals or responsible gaming support organizations operating in the Philippines. These third-party sites have their own independent privacy policies and data practices, for which 56com accepts no responsibility or liability.

We encourage you to review the privacy policy of any third-party site you visit through a link on the 56com platform before providing any personal data to that site. The inclusion of a link on 56com.pro does not constitute an endorsement of the linked site's privacy practices.

12 Changes to This Privacy Policy

56com reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, or the services we provide. When material changes are made, we will notify you by email to your registered address and/or by displaying a prominent notice on the 56com platform prior to the changes taking effect.

The date at the top of this Privacy Policy indicates when it was most recently updated. We encourage you to review this Privacy Policy periodically to stay informed about how 56com protects your data. Your continued use of the 56com platform following the publication of any revised Privacy Policy constitutes your acceptance of the updated terms.

Prior versions of this Privacy Policy may be requested from our support team at [email protected].

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 56com handles your personal data, please contact our Data Privacy team through any of the following channels:

• Email: [email protected] (subject line: "Privacy Policy Inquiry")
• Live Chat: Available 24/7 through the 56com platform
• Messenger & Viber: Available for Filipino players requiring real-time assistance

All formal privacy-related requests — including data access requests, erasure requests, and breach notifications — must be submitted in writing via email to [email protected]. 56com will acknowledge receipt within five (5) business days.