Player Protection

Responsible Gaming
at 56com

At 56com , we believe that gaming should always be fun, safe, and within your limits. Our responsible gaming program gives every Filipino player the tools, resources, and support they need to play with confidence — and to know when to step back.

21+
Strictly for players 21 years and older in the Philippines
Deposit Limits Self-Exclusion Reality Check Cooling-Off 24/7 Support
Important: Gaming at 56com is strictly for players aged 21 years and older. If gambling is negatively affecting your life or the lives of people around you, please use our self-exclusion tools or reach out to our 24/7 support team immediately.
21+
Minimum Age Requirement
24/7
Support Available
6
Player Protection Tools
0₱
Cost to Self-Exclude

Tools to Keep You in Control

56com provides every registered Filipino player with a full suite of responsible gaming tools — free of charge and available at any time from your account settings.

🔒
Self-Exclusion

Request a temporary or permanent self-exclusion from your 56com account at any time. Once activated, you will be blocked from logging in or creating a new account for the duration you choose — from 30 days up to a permanent ban.

💰
Deposit Limits

Set daily, weekly, or monthly deposit limits on your 56com account to keep your spending within a budget you are comfortable with. Limit decreases take effect immediately; increases require a 7-day cooling period before activation.

⏱️
Reality Check Reminders

Enable timed reminders that notify you of how long you have been playing during each session. You can set reality check alerts at 30-minute, 1-hour, or 2-hour intervals — a small nudge that makes a big difference.

🧊
Cooling-Off Period

Need a short break without fully excluding yourself? Activate a cooling-off period of 24 hours, 48 hours, or 7 days. Your account is suspended for that duration, and no marketing messages will be sent to you during this time.

📊
Loss Limits

Set a maximum net loss threshold per day, week, or month. Once your net loss reaches the limit you have set, your betting access is automatically paused for the remainder of the period — protecting your bankroll and your peace of mind.

🕐
Session Time Limits

Automatically log out of your 56com session after a set number of hours. Session limits help prevent marathon gaming sessions that can lead to fatigue-driven decisions. You can update your session limit at any time from your profile settings.

Is Your Gaming Still Fun?

Responsible gaming starts with honest self-reflection. Take a moment to ask yourself these questions — they are used by problem gambling support organizations across the Philippines and Southeast Asia.

If you answered "yes" to two or more of these questions, we strongly encourage you to activate a self-exclusion or cooling-off period on your 56com account and consider seeking support from a professional counseling service.
This self-assessment is for informational purposes only and is not a clinical diagnosis. For professional support in the Philippines, you may contact the National Center for Mental Health (NCMH) crisis helpline.
Ask Yourself Honestly

Check any statements that apply to your gaming behavior. Be honest — this is just between you and yourself.

Do you find yourself gambling with money you cannot afford to lose — such as rent, groceries, or bill money?
Have you ever lied to family members, friends, or workmates about how much time or money you spend gaming?
Do you feel restless or irritable when you try to cut back or stop gambling?
Have you tried to chase losses by placing larger or more frequent bets to win back money you have already lost?
Has gambling ever caused you to neglect work, school, family responsibilities, or personal relationships?
Do you ever feel that you need to gamble with larger amounts of money to get the same level of excitement?
Have you borrowed money — from friends, family, or through credit — specifically to fund your gambling?

Activating Your Protection Tools

All responsible gaming tools at 56com are accessible directly from your account dashboard. Here is a step-by-step guide to the most important protections available to you.

🔒
High Priority
How to Self-Exclude on 56com

Log in to your account → go to My Account → Responsible Gaming → Self-Exclusion. Choose your exclusion period: 1 month, 3 months, 6 months, 1 year, or Permanent. Confirm your selection. The exclusion is applied instantly. To request a permanent self-exclusion, you can also contact us directly at [email protected].

💰
Recommended
Setting a Deposit Limit

Navigate to My Account → Responsible Gaming → Deposit Limits. Enter your preferred daily, weekly, or monthly limit in Philippine Pesos (₱). Limit reductions apply immediately. Any request to increase your limit will only take effect after a mandatory 7-day waiting period to prevent impulsive decisions.

📊
Recommended
Activating a Loss Limit

Under Responsible Gaming settings, select Loss Limits. Set a maximum net loss amount per day, week, or month. When your losses reach that threshold, your access to betting is automatically suspended for the rest of that period — no manual willpower required.

🧊
Quick Break
Taking a Cooling-Off Period

Under Responsible Gaming → Cooling-Off, select either 24 hours, 48 hours, or 7 days. Your account will be suspended immediately and you will be logged out. All scheduled marketing emails and promotional SMS messages will be paused during your break. No fees, no penalties.

⏱️
Session Tool
Enabling Reality Check Alerts

Go to My Account → Preferences → Reality Check. Choose your preferred alert interval — every 30 minutes, 1 hour, or 2 hours. A pop-up notification will appear on screen at each interval showing your total session time and net gaming result, prompting you to decide whether to continue.

🕐
Time Control
Setting a Session Time Limit

Under Responsible Gaming → Session Limits, set a maximum session length of 1, 2, 4, or 8 hours. When your session reaches the limit, you will be automatically logged out of 56com. You can set or update your session limit at any time from your account settings.

56com's Commitment to Responsible Gaming

At 56com, responsible gaming is not just a checkbox — it is a core part of how we operate. As the Philippines' trusted online casino and sports betting platform, we recognize that the same excitement that makes gaming enjoyable can, for some players, become a source of harm. That is why 56com has embedded responsible gaming principles into every part of the platform, from the moment you register your account to every session you play.

We operate within the applicable Philippine gaming regulatory framework, which includes guidelines aligned with PAGCOR's responsible gaming standards. Every registered 56com player — whether they enjoy slots, live dealer games, bingo, esports betting, Fortune Tiger, or sabong — has access to the same comprehensive suite of player protection tools, completely free of charge.

56com's responsible gaming program is available to all Filipino players 24 hours a day, 7 days a week. If you need help activating any protection tool, our live support team can assist you immediately — no waiting, no judgment.

The 21+ Rule — No Exceptions

Online casino-style gambling in the Philippines is legally restricted to individuals who are 21 years of age or older. 56com strictly enforces this age requirement through our Know Your Customer (KYC) verification process, which requires all players to submit valid government-issued identification before they can make deposits or access real-money games.

Accepted Philippine government IDs for age verification at 56com include the PhilSys National ID, passport, UMID, driver's license, PRC ID, SSS card, and Voter's ID. Players who cannot provide a valid government ID confirming they are 21 or older will not be permitted to play.

  • All accounts undergo identity verification before real-money play is enabled.
  • Any account found to belong to a person under 21 will be permanently closed.
  • Any winnings accumulated on an underage account will be forfeited.
  • 56com will report confirmed cases of underage gambling to the appropriate authorities.
If you are a parent or guardian and believe your child has registered a 56com account, contact us immediately at [email protected]. We will investigate and close the account within 24 hours.

Understanding Problem Gambling in the Philippines

Problem gambling affects people from all walks of life — from Makati professionals to families in Cebu, Davao, and Quezon City. It does not discriminate by income, education, or gaming experience. The key characteristic of problem gambling is not how much money is involved, but the negative impact it has on a person's life: financial stress, strained relationships, mental health struggles, and lost productivity.

Research from gambling support organizations identifies several behavioral warning signs that may indicate a shift from recreational gaming to problem gambling:

  • Chasing losses — placing additional bets specifically to recover money already lost;
  • Escalating stakes — needing to bet larger amounts to feel the same level of excitement;
  • Hiding behavior — being secretive about gambling activity with family or friends;
  • Financial stress — using bill money, salary, or borrowed funds to gamble;
  • Neglecting responsibilities — missing work, school, or family obligations due to gambling;
  • Emotional dependence — gambling as the primary way to cope with stress, boredom, or sadness.

Recognizing these warning signs early — in yourself or someone you care about — is the most important step toward getting the situation under control. 56com's responsible gaming tools and support team are here to help, and there is absolutely no stigma in using them.

Protecting Vulnerable Players

56com takes additional measures to identify and protect players who may be showing signs of gambling-related harm. Our platform uses behavioral monitoring systems that can flag accounts exhibiting patterns associated with problem gambling — such as significantly increased bet frequency, large and rapid deposits, or extended uninterrupted sessions.

When such patterns are detected, our responsible gaming team may proactively reach out to the player, offer information about available support tools, or — in serious cases — apply temporary account restrictions in the interest of player welfare. These interventions are carried out with care and respect for player privacy.

56com team members who interact with players are trained to recognize signs of gambling-related distress and are equipped to direct players to both our internal responsible gaming tools and external professional support resources available in the Philippines.

Support for Friends and Family

If you are concerned that someone close to you — a partner, family member, or friend — may be struggling with problem gambling, there are steps you can take to help. Approaching the topic with empathy rather than judgment is important; problem gambling is recognized as a behavioral health condition, not a moral failing.

You can encourage them to use 56com's self-exclusion and cooling-off tools by helping them log into their account settings. If they are not receptive to self-help tools, consider reaching out to a professional support service. While 56com cannot act on third-party requests without the account holder's consent except in cases involving minors, our support team can provide guidance on how best to approach the situation.

  • Listen without judgment and express concern calmly and clearly.
  • Encourage them to take a break using 56com's cooling-off or self-exclusion feature.
  • Suggest speaking with a professional counselor or therapist who specializes in behavioral health.
  • Take care of your own mental health too — supporting someone with a gambling problem can be emotionally taxing.
Quick Access
Protection Tools
🔒 Self-Exclusion
💰 Deposit Limits
📊 Loss Limits
🧊 Cooling-Off Period
⏱️ Reality Check Alerts
🕐 Session Time Limits

All tools are available free of charge in your 56com account settings under the Responsible Gaming section.

Need Help Now?
Contact Support
Live Chat: Available 24/7
Messenger & Viber available

Our responsible gaming team responds to all urgent requests within minutes via Live Chat.

Golden Rules
Play Smart, Play Safe
  • Only play with money you can afford to lose
  • Set a budget before you start playing
  • Never chase your losses
  • Take regular breaks during gaming sessions
  • Treat gaming as entertainment, not income
  • Never play while stressed, upset, or under the influence

Gaming Is More Fun
When You're In Control

56com is committed to keeping gaming safe, fun, and within your limits. Explore our full game library — slots, bingo, esports, Fortune Tiger, and live casino — with complete confidence that your protection tools are always just one click away.

Must be 21 years or older to play. Gambling involves risk. Please play responsibly.